Ethical AI in Talent Acquisition
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November 2024 – AMS, the global talent solutions and technology business, today announces the launch of its Ethical AI in Talent (“AI Board”). Comprised of independent experts, drawn from the worlds of business, academia and not-for-profit, Board members will provide thought leadership and expert guidance related to the ethical application of AI in talent acquisition.

Artificial Intelligence (AI) is already transforming the talent landscape, with the potential to bring agility, speed and accessibility to each stage of the talent lifecycle. For many organizations’ navigating this pace of change, against a backdrop of differing and evolving legislation, is complex.

The purpose of the Ethical AI in Talent Board will be to engage in thought leadership and expert guidance related to the ethical application of AI in talent.  From the management of talent pools to screening, interview scheduling to assessment, data interrogation and beyond, the potential use cases for AI in talent are huge.  The Board’s mission will be to ensure that the fair, transparent and unbiased use of AI technologies in talent will remain paramount and that in the midst of rapid development and change in the AI space, tools respect the rights and deliver benefits to all individuals, including candidates, hirers, recruiters, TA & HR professionals and other users of the technology.

The AMS Ethical AI in Talent Board is comprised of:

Chairman: Franck Cohen, VC Partner, Board Advisor, Chairman of GoCardless and Cybersecurity Platform, CYE

  • Eric Sydell, PhD, CEO Vero AI
  • Cari Miller, Head of AI Governance and Research, The Center of Inclusive Change
  • Fred Oswald, PhD, Professor Industrial and Organizational Psychology, Rice University
  • Avinash Dadhich, Dean, Manipal Law School
  • Hema Lakkaraju, Fellow at For Humanity and Certified AI Auditor

Commenting on the news, Jo-Ann Feely, Global Head of Innovation at AMS said: “When ChatGPT launched, capturing the attention of those outside the industry and bringing AI-powered technologies and their vast potential into mainstream consciousness, it became clear very quickly that the implications for talent acquisition and management were going to be significant. From human biases reflected in the data that powers AI to concerns around privacy, transparency and security, it is crucial for talent leaders to make sure AI is helping and not hurting their most important asset: their people.

“Our Ethical AI in Talent Board will play a key role in preventing the risks associated with using AI in the talent space both for us and our customers and will contribute greatly to our wider understanding of this technology which comes with such huge potential but also great responsibility.”

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When you’re ready to attract, engage and retain the talent you need to succeed, complete this form to connect with us. Alternatively, if you’re looking to work for us, please go to Careers at AMS.

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    November, 2024 – AMS, the leading global provider of talent acquisition and consulting services has announced a new strategic partnership with Clinch, the cutting-edge recruitment marketing platform which turns career site traffic into high-quality applications.

    The collaboration builds on AMS’s position at the forefront of talent technology and is the first RPO that Clinch has partnered with. As part of this partnership, AMS will be fully certified to implement Clinch’s technology, further enhancing its ability to provide technology-powered tailored recruitment solutions optimised by experts in both TA and technology. By leveraging fully optimized Clinch technology, AMS clients can enhance and personalize the candidate experience.

    AMS partners with the top talent technology providers to enhance our recruitment process outsourcing capabilities and continue to deliver exceptional value to our clients. Our talent technology advisory function is the largest globally, with consultants certified to implement and optimise a broad range of talent technology vendors.

    Clinch is an ATS-agnostic recruitment marketing solution that combines intelligent career sites with a self-service Content Management System and Candidate Relationship Management (CRM) system that helps nurture candidate pools so recruitment professionals never have to start from zero when hiring.

    Jonathan Kestenbaum, Global Managing Director of Technology Strategy and Partners said 

    ‘We are incredibly excited about our partnership with Clinch. This collaboration aligns with our mission to provide our clients with the most advanced and effective talent acquisition solutions available. Clinch’s innovative technology perfectly complements our strategic approach, enabling us to deliver even more personalized and impactful recruitment experiences. We look forward to leveraging this partnership to drive success for our clients and set new benchmarks in the industry.”

    Sarah Callery, VP for EMEA at Clinch said 

    “We’re thrilled to announce our strategic partnership with AMS, a global leader in workforce solutions and employer branding, now officially certified to implement the Clinch platform. This certification allows AMS to fully integrate our technology into their clients' recruitment marketing strategies, providing unparalleled expertise in employer branding and talent acquisition. This partnership not only expands Clinch’s global footprint but also empowers organizations to build data-driven, authentic employer brands that resonate with top talent utilising AMS’ best in class advisory services. Together, we are enabling companies to optimize their talent strategies and position themselves competitively in today’s evolving workforce landscape."

    About Clinch

    Clinch takes pride in revolutionising the way companies attract, nurture and convert high quality internal and external talent into leads and successful hires. Clinch is an out of the box solution that plugs and plays with all major ATS’ on the market. With Clinch, recruitment teams can do more with less effort, delivering high quality candidate experiences from first engagement, right through to application.

    Clinch was recently wholly acquired by EQT, a purpose-driven global investment organization, as part of their acquisition of PageUp Group. The group will leverage EQT’s expertise to accelerate international expansion and drive product innovation in talent management software.

    More about Clinch on clinchtalent.com

    About AMS

    AMS is a leading global provider of talent acquisition and consulting services, providing unrivalled experience, driven by technology and underpinned by innovation. We help our clients to attract, engage and retain the talent they need to for business success.

    We have three core areas of service: acquisition, advisory and digital, mainly delivered as an outsourced model, and spanning our clients’ permanent and contingent workforce, and internal mobility requirements.

    Our dedicated teams of experts are deeply embedded with our global blue-chip clients, enhancing talent acquisition processes and driving projects which align with overall strategic objectives.  This relationship-driven approach is supporting our clients to redefine how they hire and retain top talent.

    Contact us

    Want to drive talent results?

    When you’re ready to attract, engage and retain the talent you need to succeed, complete this form to connect with us. Alternatively, if you’re looking to work for us, please go to Careers at AMS.

      How can we help you? *

      30 October, Singapore, APAC — AMS, the global technology talent solutions business, has announced that it has been named as a Leader and Star performer in the Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 in the Asia Pacific region.

      The annual PEAK Matrix provides an objective, data-driven assessment of key service providers (see official Peak above) based on their overall capability and impact across different global services and markets, classifying them into three categories: Leaders, Major Contenders and Aspirants. This prestigious recognition demonstrates the firm’s continued leadership and growth in the region whilst leveraging its technology capabilities which includes its proprietary RPO Operating System, AMS One. Buyers also point to AMS’s agility and partnership based approach as key strengths in the region.

      Roop Kaistha, Regional Managing Director at AMS commented: “We are honored to be recognized as a leader and star performer in RPO by Everest in the APAC region. This achievement reflects our commitment to talent based on skills, innovation, the use of cutting-edge technologies, and the dedication of our teams to deliver exceptional results for our clients throughout the region. As talent landscapes continue to evolve, we remain focused on driving impactful, scalable solutions tailored to our clients' unique needs, empowering them to thrive in a highly competitive environment. This recognition underscores our role as a proactive and trusted partner in talent acquisition across APAC.”

      Arkadev “Arko” Basak, Partner at Everest Group went on to explain that “AMS has established itself as a key RPO provider in the Asia Pacific region, on account of its strong delivery footprint, domain expertise, consulting and technological capabilities.  Its capabilities across industries such as manufacturing, BFSI, and pharmaceuticals and life sciences, combined with the strategic acquisition of FlexAbility, have helped secure its position as a Leader and Star Performer in Everest Group's Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2024 - Asia Pacific."

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      23 October 2024, London — The eighth annual Social Mobility Employer Index, published last week, shows AMS moving up to 12th place, rising through its ranks for a third consecutive year.

      The Index is an annual benchmarking and assessment tool for employers and is the UK’s leading authority on employer-led social mobility. This year 150 organisations entered, employing just under one million people and 26 organisations who, like AMS, are measuring their class pay gap. Results have shown that entrants from the technology sector increased by 60% since 2023.  AMS has submitted its own data relating to social mobility since 2022.

      The Index uses the latest research and best practice to measure entrants’ performance in eight areas of employer led social mobility, ranging from school outreach and work with young people, to recruitment and selection, to pay, progression and retention. The accompanying Index report also features best practice and practical steps all employers can take to improve social mobility.

      Measures taken by AMS throughout 2024 have included leveraging the work carried out by AMS Talent Lab and its Public Sector Resourcing (PSR) business as well as its partnerships and collaboration with key social enterprises, charities, and small businesses.  In addition, AMS has renewed its focus on data collection allowing it to understand the socio-economic makeup of their workforce in the UK&I region.  AMS also published its first Class Pay Gap in 2023.

      Matthew Rodger, Chief Commercial & Corporate Development Officer and ExCo lead for Social Mobility at AMS commented: “The Index is the UK’s leading authority on employer-led social mobility and the bellwether of best practice within the social mobility space for UK businesses and  I could not be prouder to share the news that AMS have risen through the ranks to an exceptional 12th place. This is a significant achievement and amounts to a jump of 27 places from last year where we ranked at 39. The rationale that lies behind the Index is that we all share a responsibility to create workplaces where everyone can thrive, no matter their background.  Such clarity of focus and belief lies at the heart of AMS’s social mobility strategy and talks to our desire to champion change and level the playing field for the world of work. Although we are rightly delighted that AMS has been recognised for the work we are doing in this space we are ever mindful that there’s still so much more we can collectively achieve. Sincere congratulations to all the organisations on this list – AMS is proud to share this platform with you as together we can strive for meaningful change.”

      Sarah Atkinson who is the CEO of The Social Mobility Foundation went on to add: “Congratulations to AMS for placing in the top 75 in this year's Social Mobility Employer Index, coming 12th. This significant achievement, improving on last year's placing, speaks to the firm's sustained commitment to social mobility and creating a culture where everyone can thrive."

      8 October 2024, London — AMS, the leading technology enabled talent acquisition and consulting business, stole the spotlight at the 2024 TIARA Talent Awards, walking away with three award wins. The TIARA’s celebrate the best RPO, MSP and talent solutions providers in Europe, setting a new standard of excellence for the RPO/MSP sector’s crowning achievements.

      AMS took the winning spot for:

      • Employer Brand
      • DE&I
      • Talent Solutions Provider of the Year

      Referencing AMS’s Talent Solutions Provider of the Year win, judges praised AMS for its ‘capability, deep expertise and a focus on long-term, sustainable solutions across a wide range of talent solutions activities’.  Judges also went on to highlight, initiatives such as the creation of the Diversity & Inclusion Alliance and the pioneering OMNIS platform which has transformed how diversity data is captured and utilized in contingent hiring for the public sector.

      Sharon Bagshaw, Chief Client Officer, UK&I, EMEA and APAC, commented: ‘To secure three wins at the Tiara Awards is an incredible achievement for AMS and I’m immensely proud of everyone who has helped us deliver award winning solutions. These wins also demonstrate the impactful work that our consultants and trusted advisers deliver every day for our clients. We thrive on innovation, and I am personally delighted that we have been singled out for their strategic approach to employer branding allowing us to further deepen our client partnerships and showcasing them as the inclusive and value driven employers they are. Congratulations to all the talented individuals at AMS who all played a critical part in achieving this triple award win!’

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      Thursday 10 October, London, England — AMS, the leading technology enabled talent acquisition and consulting business, has welcomed Christoph Niebel as Chief Client Officer and President, Americas.  With over 20 years of experience in delivering transformative talent results for clients across the globe, Christoph will play a key role in accelerating AMS’s growth in the Americas and joins the AMS executive team. 

      Christoph’s leadership has driven major talent transformation projects for global brands such as Bank of America, Google, Sanofi, Uber, PepsiCo and Tesla.  In doing so he has worked closely with CHROs and Talent leaders of Global 2000 companies to deliver results driven, innovative talent strategies and solutions across the entire employee and contingent workforce lifecycle. With a focus on uncovering and igniting potential, and a passion for providing exceptional client experiences and impact, Christoph will drive AMS’s presence and reach across the Americas.  

      "I am incredibly excited to join AMS," said Christoph Niebel. "The world of talent acquisition is evolving at an unprecedented pace, powered by technology and driven by a relentless focus on achieving results to support business success. We are keenly focused on helping TA at complex multi-national organizations transform from low-cost fulfillment to growth centers. AMS is at the forefront of this transformation, and I look forward to leveraging my experience to drive impactful growth and innovation, while continuing to build on the strong foundation that David and the executive team have established." 

      Christoph grew up in Germany, spent a decade in Australia, and now resides in New York City with his family.  

       

      About AMS 

      AMS is a leading global provider of talent acquisition and consulting services, providing unrivalled experience, driven by technology and underpinned by innovation. We help our clients to attract, engage and retain the talent they need to for business success.  

      We have three core areas of service: acquisition, advisory and digital, mainly delivered as an outsourced model, and spanning our clients’ permanent and contingent workforce, and internal mobility requirements.  

      Our dedicated teams of experts are deeply embedded with our global blue-chip clients, enhancing talent acquisition processes and driving projects which align with overall strategic objectives.  This relationship-driven approach is supporting our clients to redefine how they hire and retain top talent. 

      Related links
      Contact us

      Want to drive talent results?

      When you’re ready to attract, engage and retain the talent you need to succeed, complete this form to connect with us. Alternatively, if you’re looking to work for us, please go to Careers at AMS.

        How can we help you? *

        October 8, 2024, Atlanta, Georgia - AMS, the leading technology enabled talent acquisition and consulting business, today announced that it has signed a partnership agreement with Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organizations manage their people and money.  

        This partnership allows AMS to offer both current and prospective customers with certified Workday professionals to advise and engage on their optimization and implementation of the Workday platform. 

        A world leading technology-enabled talent outsourcing and consulting company, AMS’ deep understanding of the talent and workforce needs of organizations leaves it ideally placed to help companies maximize the value of their HR tech stack. As an HR specialty firm, AMS blends deep execution expertise with people and technology to deliver client business outcomes. 

        Through the partnership, AMS will focus on providing services related to Workday Human Capital Management (HCM), Workday Recruiting, and Workday Pro.

        Commenting on the announcement, Laurie Padua, Managing Director, Talent Consulting at AMS said: 

        “Our unique position as an HR specialty firm gives us an unrivaled opportunity to support our clients and prospective clients to optimize their Workday experience. With extensive experience of advising clients with their hiring, workforce planning and HR activities, our deep understanding of combining people and technology to deliver business outcomes leaves us well placed as a Workday partner. Seamless HR and finance planning tools are the hallmarks of productive and successful organizations and Workday is a key partner in delivering these services to customers around the globe.” 

        Contact us

        Want to drive talent results?

        When you’re ready to attract, engage and retain the talent you need to succeed, complete this form to connect with us. Alternatively, if you’re looking to work for us, please go to Careers at AMS.

          How can we help you? *

          Friday, 27 September, London, UK — It is with regret that we announce that David Leigh has decided to resign as CEO and will be leaving the business.  He will be an Adviser to the Board during the transition to a new CEO.

          David has been an exceptional leader of our business for the past five years, and our growth would not have been possible without his leadership. Under his stewardship, AMS has more than doubled in size, with significant expansion of our global network, extension of our service offerings and development of a market-leading technology and data strategy, as well as the completion of multiple acquisitions in North America and Asia.

          In the face of challenging headwinds, including the COVID-19 pandemic and, more recently, uncertainty in the labour market, David has expertly steered AMS to create a materially larger, more scalable and more technology-enabled organisation.

          David has ushered in a new era for AMS. He has worked tirelessly to build a market-leading leadership team, who deliver great outcomes for our clients and the best experience for our people.  Having recently instigated a new management structure, David feels that it is the right time to hand over the baton to the next generation to see AMS through its next phase of growth.

          Over the coming weeks, the Board will initiate a process to appoint a new Chief Executive to the role. In the interim, our Chief Finance Officer, Gordon Stuart, will be stepping in to help lead AMS forward in its exciting next chapter.  David will be working closely with the Board and Gordon over the coming months to ensure a seamless transition and the appointment of a new CEO.

          Rosaleen Blair, Chair and Founder of AMS, said, “The Board would like to thank David for everything he has done for AMS, and, in particular, for all his hard work in ushering in a new chapter for our business.  I would personally like to thank David for his support and dedication in leading AMS over these last five years.  The business has developed very significantly under his leadership and we are fortunate now to be able to capitalise on this for our future growth.”

          25 September 2024, London, UK — On the afternoon of 25th September, PSR, delivered by talent management company AMS, won ‘MSP of the Year’ at the APSCo OutSource Awards for Excellence. These annual awards both celebrate and amplify those companies who provide outstanding service in the recruitment outsourcing sector. The Managed Service Provider (MSP) of the Year award recognises the provider that has demonstrated the professional values and conduct associated with APSCo OutSource membership and provided exceptional service to their customers throughout the year. These awards showcase the work of recruitment companies throughout the UK and recognised across the professional recruitment sector as a badge of high quality and outstanding service.

          The judges of this year’s award commented: “PSR demonstrated innovation and adaptability, supported by a clear and concise business model. The team showcased a strong understanding of challenges and their impacts, while their models and services prepared them to address these issues. They effectively pivoted and adapted at scale, considering granular strategies. The presentation included detailed and focused insights on each business component, showed passion, and emphasised a strong commitment to DE&I.”

          Melanie Barnett, Managing Director, PSR by AMS commented: “We’re incredibly honoured to have won the ‘MSP of the Year’ award at this year’s APSCo OutSource annual ceremony. The calibre of our peers, alongside the prestigious reputation that APSCo holds within the wider MSP market, makes this accolade even more impressive. Congratulations to this year’s entrants and a sincere thank you to the entire PSR team, suppliers and partners whose hard work and dedication made this win possible.  Your diligent work benefits our customers, workers, suppliers and the UK Taxpayer.  You really do deserve this wonderful endorsement.”

          Thursday, September 26, Atlanta, USA: AMS, the leading technology enabled talent acquisition and consulting business, has launched a new suite of talent consulting services for AI.  The potential efficiency and productivity gains from AI are well documented, but for many businesses, delivering effective and meaningful implementation across their talent processes remains elusive. 

          Recent research from the Boston Consulting Group found that 70% of all AI transformations fall short of expectations, and while 62% of companies recognize AI as a source of value only 24% have been able to turn that promise into value creation. 

          Recognizing this and similar research, AMS understands that many organizations vary in the adoption curve of AI, talent consulting services for AI offers services which meet clients wherever they are in their AI talent journey, delivering tangible projects which ensure maximum ROI on AI investment. 

           

          • Exploring AI: Unsure of where to start with AI but need to do something? Our strategic workshops, AI market overviews and insights, AI readiness reviews and roadmaps, will help you source and select the right technologies for your business. 
          • Implementing AI: Ready to deploy? Talent consulting expertise to support your vendor selections, implementation and upskilling and training of your team on responsible and ethical AI solutions. 
          • Optimizing AI: Support to realize value and maximize productivity. Our teams will provide you with recommendations on optimization, targeted change management, ongoing compliance and data and insights. 

           

          AI technologies represent a significant investment in an organization’s talent technology stack.  With the right readiness preparation, implementation and change management plans talent teams can maximize the return on that investment. 

           

          Commenting on the AI consulting services, Laurie Padua, Managing Director, AMS Consulting said: “AMS knows that AI is key to unlocking the future of talent acquisition and that the pace of its impact and the complexities around it can be a lot for organizations to navigate and absorb. We also know that organizations are at different stages of adopting AI as a core practice within their talent operations. That’s why we designed our suite of consulting services to support clients at any stage of their AI journey, and in any approach, they take to AI strategy, desired AI maturity and adoption.” 

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